FAQ

Yes, we ship all over the world.

All of our pieces are made by hand, to order – with love. Please allow 1-7 business days for your order to ship.

Your jewelry is lovingly packaged, insured and shipped. Estimated delivery times are between 7 to 25 days depending on the country of destination. We will notify you with the shipping confirmation via email once your order ships.

Thank you so much for understanding – we promise the jewels are worth the wait!! 

If you only see the prduct price in USD (our default unit ) other than your local currency, then please click on the currency exchange icon in the upper right corner of the page and select your local currency. IF you still can not see your local currency, please contact us via Messenger in the bottom left corner of the page.

We provide a 30 day warranty on all products. If for any reason you are not satisfied with your purchase, simply notify us by e-mail and we will immediately issue a return address.

You will receive an email confirmation with tracking information when your order is shipped. You can check on the status of your order at any time by going to TRACKING ORDERS.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

Your shipment may be delayed. Delivery time delays can be due to weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order has shipped and is in movement.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.                           

If you have any other questions, please contact us via support@hersstyle.com, we will do our best to help you out.